A veterinary practice in Pannal is celebrating its first birthday after a successful opening year.
Claro Hill Vets was founded in January last year by vet Laura Keyser.
With over 16 years' experience, Laura wanted to open an independent practice in Yorkshire, where her roots are.
She is still supported by the original six team members, including vet Heather who is working towards a post graduate medicine certificate and has worked in two large referral hospitals prior to joining Claro Hill.
Two registered veterinary nurses, Stacey and Kathryn, have also previously worked in a mixture of first opinion practices and referral hospitals, and bring a wealth of experience.
Georgina and Debbie are at the forefront of the practice, making up the reception team, offering a warm and friendly welcome.
Recently their seventh team member Molly has changed roles from afternoon receptionist to student veterinary nurse, so the team can nurture trainee nurses and train them in-house.
Owner Laura said:
“We pride ourselves on excellent clinical care as well as a personalised touch and customer service.
“We are proudly local and independent but have a strong national network of extended specialists when needed.”
The Claro Hill team collaborate with visiting orthopaedic surgeons, cardiologists and diagnostic imagers to allow investigations and surgeries to be done in the Pannal practice when possible.
The practice was purpose built to a high specification and is well kitted out with up-to-date monitoring equipment and technology.
The double unit at Thirkill Park includes separate dog and cat wards, a cat only consult room, 2 further consult rooms, in-house laboratory, on-site CT scanner, digital x-ray, dental x-ray, ultrasound and two sterile operating theatres.
Claro Hill also offer an out-patient CT service and in 2024 welcomed over 100 patients from more than 30 different practices in Yorkshire and the North East.
This provision allows other vets to work together with Claro Hill; to utilise the state-of-the-art equipment in Pannal as an extension of their services while keeping the cases themselves; this has proved very popular.
Laura said:
“Veterinary care at Claro Hill is tailored to the needs of their patients and clients, and we only want to do what is best for the patient.
“We have gained the status of being a "Dog Friendly Clinic" and are an ISFM Gold cat-friendly clinic.
“Our passionate team combine expertise with the latest technologies to ensure you are and your pets are in safe hands.”
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