Grantley Hall near Ripon has become the first designated hotel in the UK to achieve the highest accolade of hospitality.
Grantley Hall has achieved Hospitality Assured World Class Status, solidifying its position as a leader in the hospitality industry.
Hospitality Assured World Class Status is usually achieved in the realms of facilities management or residential clubs.
The coveted status is a testament to the hotel’s commitment to setting new standards in luxury hospitality.
Speaking on the announcement, Nuno César De Sá, General Manager of Grantley Hall, said:
“At Grantley Hall, every team member plays an integral role in creating an unforgettable guest experience, ensuring each visit is seamless and extraordinary.
"Being the only hotel in the UK to achieve Hospitality Assured World Class Status is an incredible honour – a testament to the dedication and passion of our entire team.
“This prestigious recognition reflects our commitment to excellence, as echoed by our guests’ heartfelt feedback. For those who have yet to experience Grantley Hall, I invite you to discover the unique charm and world-class service we proudly offer; it’s truly something extraordinary.”
Max Lawrence, Director at Hospitality Assured, shared his congratulations:
He said:
“I’m beyond proud to share that Grantley Hall has earned the much-coveted Hospitality Assured World Class Status – an accolade that only the very best in our industry can achieve.
“This award isn’t just a title; it’s a clear testament to the professionalism, tireless dedication, precision, and world-leading standards that Grantley Hall upholds every single day.”
Max added:
“This recognition positions Grantley Hall as a definitive leader in the UK hospitality industry, setting rather than following a new benchmark that impacts not only their guests but raises the bar across the entire industry.
“Their commitment to excellence reverberates through every experience they create, shaping what the future of hospitality should look like.
“Congratulations to the team for reaching this pinnacle of success – you’ve proven that world class isn’t just a standard, it’s a way of life.”